what do investors look for in a business pitch

How do you build a strong team in your business?

Starting a new business can involve building a team of capable people who complement your strengths and skill set. Venture capitalists fund teams, not business plans, as they know these plans can change every day as market conditions change and new opportunities present themselves. They’re looking for a solid team to make these adjustments and be able to quickly pivot.

Here’s our advice for building a great small business team.

Don’t start with a layer of executives

If you hold the vision for your company, you most likely need functional roles more than you need a roster of VPs. At GoForth, we started with a single founder and a team of writers and creative people. We complemented each other in every way: a business prof and a creative team – but we had to make sure we would get along. The only team members you need are people you wish you’d see when you look in the mirror.

Bring experience to functional roles

You may be a founder or CEO for the first time in your new business and there’s a lot of on-the-job learning you’ll go through. Don’t surround yourself with people who are making it up as they go along. Experience matters.

Look for generalists rather than specialists

In the early stages, you’ll need people who can do lots of things, who can brainstorm outside of their function and see how their roles affect others. To ensure this framework is rooted in your young company, hire the core technical skills you need but surround them with “deep generalists,” or people who have a specific role but the proven ability to cross into others.

Look for failures

Yes, you read that correctly! People who have failed and recovered are better than people who have never failed. Failure is a great source of insight. But more than that, people who are not hobbled by failure and can figure out how to rise again have the right personality for a new small business.

Don’t hire people like you

You need diverse experiences, philosophies, and talents to cross-pollinate. That said, hire people you like! You’ll be spending a lot of time with them. Always focus on the next step. Everyone you hire is a magnet for future hires. Never hire a jerk, no matter how talented they are, and never hire an ego, no matter how accomplished they are. They can do more damage to your culture than their talent can possibly make up for.

Defer to other people’s greater experience

You don’t have the experience they do, or you wouldn’t have hired them. That said, always seek to understand how they’re applying their experience to your business. You’ll learn, and you’ll be able to guide how the pieces fit together.

There’s no substitute for passion

If you’re like many new small businesses, you can’t pay top dollar for talent, and you don’t want to be a stepping stone to a bigger salary at a corporation. So you need your team to share your passion for what you’re doing. They should see getting to change the world through your business as a valuable, if nonmonetary, part of their compensation. If they aren’t passionate, if they don’t feel they’re changing the world with you, they might not share your overall drive and vision for the business you’re growing.

Manage out under-performers quickly

If you’re starting from scratch, you need to see the business move forward every day. You can’t fund anything but A players. Every successful company has an equally successful team behind it. The first step is to build and foster a team that can drive your business – whether it be fashion, technology, hospitality, or however else you seek to change the world.

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Being adaptable as an entrepreneur

In small business, change is inevitable. One of the advantages of owning a small business, however, is that you are better able to adapt to this change than a large corporation is. Think of the differences between a sports car and a semi truck. As a small business, you have fewer people to clear changes with, and have more flexibility to make those changes quickly.

Be willing to accept change in your small business and adapt accordingly

It’s important to be prepared to accept changes and alterations to the way that you do business, and be ready to adapt to market changes. You may not like having to develop a new product or service, or ditch an existing one, but if that’s the way your market is going, can you afford to be left behind? As an entrepreneur, you should realize from the beginning that where you are is probably not where you’ll end up. Change happens so often and quickly for entrepreneurs, especially during the planning stages as new opportunities and ideas arise. Lack of adaptability can result in unhappy customers, lost profits – and many sleepless nights for the entrepreneur.

How to prepare for small business change

You can’t always predict the changes your small business will need to adapt to, but you can give yourself the best tools to make the best choices.

Firstly, refer to your business plan – or create one if you haven’t yet. A business plan is a formal document that includes a description of the business you want to run, your business goals, and the plan for reaching those goals. It’ll have important information like what your product or service is, a description of your customer, an estimate of how much of your product or service your customers will buy, and an estimate of your yearly expenses. It’ll also outline plans for hiring people, building your product and getting it to market. It may also contain background information about the organization or team attempting to reach those business goals.

Secondly, surround your small business with the best team you can, people who can enhance your skill set. Look for people who know more about marketing, accounting, finance, operations or strategy than you do. These people can be part of your founding team, advisory board, mentor board, or management board. They can also be professional advisors such as accountants or lawyers. Their advice and guidance will be invaluable to you when change looms on the horizon for your small business.

 

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Thinking like both a business owner and a venture capitalist – and how it affects a pitch

What’s all the fuss about? I said yes, I’d invest. Okay, it’s the first time since I started hearing pitches on BNN’s The Pitch. “What’s so special about Neil Raj’s pitch for AdCommunal?” over 10 of you asked me by email. Let’s work through it.

The business owner perspective

When I appear on the show, I’m wearing two hats – one as a business owner and one as a venture capitalist. From a business owner perspective, I was not sold on AdCommunal’s value proposition for delivering leads. As a business owner, I want sales, not leads. John Varghese (VentureLink Funds) and I sparred in a friendly way over this perspective. Sales contribute to “top line” revenue. Leads might, but there’s no guarantee a lead will become a customer. Want cash flow? Focus on sales, or conversions, as we say in the online business world.

The venture capitalist perspective

From a venture capitalist perspective, I loved AdCommunal’s business model. Here’s what stood out for me:

1.       Neil Raj has credibility – he’s worked in the online adverting world and some of his previous employer companies were sold for multi-millions.

2.       Neil Raj is smart and articulate – he nailed his answers on the show (okay, his answers cut into my airtime, but I’ll forgive him).

3.       Pay-for-performance models of online advertising are taking over traditional “you pay us a fortune, and we may deliver conversions for you” models – so AdCommunal is early stage in the life cycle.

4.       Huge growth potential.

5.       Exit opportunity – AdCommunal could be built for an early and lucrative exit – for Neil and his investors.

6.       AdCommunal is cash flow positive – and has been since day one posting $2.5 million in revenue for 2010.

So I said yes. Easy – subject to due diligence. I did raise a concern over Neil’s team. I want him to build a stronger, better known team with a track record.

Want to attract VC money? Build a business model that speaks to credibility, team, concept, growth and traction. I like saying yes.

Have no idea what I’m talking about? Watch the February 2 episode of The Pitch online for free on BNN’s website. Let me know what you think!

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