best small business location

Top 7 elements of a good business location

In our last post, we talked about how to choose a location for your small business. So how do you know if you’ve picked the best one?

There are many ways to figure out if the location you’ve been eyeing is the best one for your small business, but at GoForth Intstitute we believe there are really seven key elements that can have an impact on the success of your business.

Top 7 elements of a good business location

1) Accessibility

How accessible is each possible location to your customers? How easily can they drive, or get there by public transport? It’s important that your location isn’t difficult to find — customers have only so much patience if they get lost. Include directions on your website and include a map. And make sure the map works on any associated mobile map apps.

Lack of parking is a complete turn off for a lot of customers. Make sure you estimate business parking needs well in advance.

Also, provide step-free access as well as child-friendly features if necessary.

Your staff will also need to get to work easily. Is the location miles away from anywhere? If so, you may have trouble drawing from a prospective pool of employees compared to a location with good transit access.

2) Competition

What businesses are nearby, and how directly do they compete with yours? Often, being near a major competitor can be very beneficial for your business — as long as you’re confident in your abilities to compete. In fact, if a competitor has already set up shop in a particular place, then it’s usually a good sign that customers will come. Being near competition may provide more access to your desired customer base, though you’ll definitely need to work extra hard to attract and retain their interest.

3) Business Environment

Is your business environment a busy downtown location? A popular shopping centre? A remote location? Consider the types of businesses nearby and their potential impacts on your own — customers they may attract, volume of traffic they attract, proximity to your location, etc. Also consider the health of the business environment and the potential for growth in the area. If businesses seem to always be closing down, it might not bode well for you. Spending time monitoring a location’s business environment will help you to find out if your own business has a shot of success there. Don’t be shy, either. Talk to other businesses in the area and ask their opinions on the business environment.

4) Resources

Your location must also provide the resources that you need to run your business. And we don’t just mean office supplies. Research the municipal services provided in the area like police and fire protection, public transit and sewer and water supplies. Also consider how close suppliers, raw materials and customers are. It’s a good idea to check out other resources you may need like postal service, telephone and internet service, banking, and security services.

5) Site Availability and Regulations

There are municipal regulations involved with almost any small business location. Firstly, and this may be a no-brainer, but you need to make sure that the site you want is unoccupied. It must also be available in the terms you would like to operate — renting, leasing or buying. (More about that here.)  Zoning regulations, municipal licences and taxes must be considered too. Information on local zoning bylaws can often be found at your city or town’s website or band office. Licences and taxes may be required in certain areas.

6) Costs

There are lots of costs that’ll vary depending on location. Rent in a downtown office is almost guaranteed to be higher than a similar-sized office just outside the downtown core. Sales royalties paid to the landlord, landscaping, water, power, fuel, security and storage fees are other costs to take into account. What needs to happen inside your space to make it ready for business? This construction is known as leasehold improvements — sometimes paid by the landlord (or owner) of the building, sometimes paid by you and sometimes shared. Make sure you consider the cost of getting “ready for business.”

7) Physical Layout

The layout of your location, both inside and out, need to work for your business. You may have some equipment or machinery that has to fit inside the location, or maybe a pile of inventory that you need to store there. Check out our tips for assessing the physical layout of your potential location.

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canadian employment standards by province

2023 labour/employment standards by province

Note: This post first appeared on April 2017. We’re re-posting it here with updated links, to help your small business keep on top of the latest from your provincial government.


There are many rules when it comes to your employees’ working conditions, ranging from work hours, overtime and meal breaks to Sunday closings, whistleblower protection, and mandatory retirement. Of course, minimum wage and minimum daily wage requirements, statutory holidays, equal pay policies and severance pay also apply.

All employers have to comply with these legal employment standards. These employment standards differ by province and by industry. Be aware of required standards as an employer so you can prevent difficulties during CRA’s employer visits, and avoid legal issues.

Check out the Government of Canada’s Labour Program website to find federal minimum wage requirements for experienced adult workers and youth/specific occupations.

Canadian employment standards by province

To get up to speed on your provincial employment standards, visit one of the following websites:

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social media conversion ideas

3 tips for increasing social media conversion

When your goal is to drive traffic to a landing page, online shop, or signup form, here are some social media ideas to increase conversion.

1) Keep your branding consistent throughout your sales funnel

Imagine you’re scrolling through your feed and an ad from one of your favourite businesses catches your eye. You click on it, only to see a landing page that looks completely different from that initial ad. How many of you would assume you somehow ended up on the wrong page and leave? Keep your brand pillars in mind in every stage of the customer experience so your customers know it’s you, and you can increase their confidence.

2) Ensure your landing pages are mobile and user-friendly

Did you know that 69% of internet users use their phones for product research? Or that mobile web traffic accounts for more than half of worldwide traffic? Making your landing pages mobile-friendly and as simple as possible will mean a smooth experience for mobile users, which makes it easier for them to investigate your business further. Focus on visuals, ease of use, and a clean, minimal design.

3) Try user-generated content in your social media

User-generated content, or UGC, refers to the content that’s created by a brand’s followers or customers. For example, a video showing a customer using a service or a tagged Instagram or Twitter post displaying the product. And, more than half of customers trust UGC over other forms of marketing. Being able to see other people enjoying your product or service increases your business’ authenticity and trustworthiness. Check out Later’s blog post for ways to use UGC in your social media marketing strategy.

As always, make sure your content is top-notch, valuable, and engaging to your audience. Check out GoForth’s online small business training for more great marketing tips!

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How to calculate your business’ cost of goods sold (COGS)

Cost of good sold (COGS) is an important figure to know. Cost of goods sold is the price that your business paid to acquire the products that you’ll sell to your customers in retail/wholesale businesses, or the cost of the raw materials, labour and supplies in manufacturing businesses.

Why should you know your business’ cost of goods sold? It’s important to know so that you can better understand your business – your profits, and where you might be able to improve efficiencies.

How to calculate cost of goods sold

Most small businesses use the following formula to calculate their COGS expense:

Value of goods inventory at the beginning of the period
+
Value of any goods purchased for resale during the period

Value of goods inventory at the end of the period
=
The cost of goods sold during the period

And there you have it! Calculating your cost of goods sold is another tool you can use to help your small business succeed.

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