competitive analysis small business

What makes a business a competitor?

“The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.” – Henry Ford, Founder of Ford Motor Company

Identifying competition – both current and potential – is important. It’ll help you understand the potential of your business idea, and what proportion of the market you might expect to capture.

What makes a business a competitor?

There are a couple of ways a business can be a competitor:

  • Market commonality (number of markets in which the business competes with your company)
  • Similarity in resources used to your company

To identify who your competition really is, look from the customer’s viewpoint. What existing companies offer the kinds of things they would look for with you? Include both direct competition (offering a product or service very similar to your business) and indirect competition (offering a substitute or a variation of the product or service delivered by your business).

For example, Domino’s and Pizza 73 are direct competitors, both offering pizza to consumers, while Domino’s and McDonald’s are indirect competitors because they both offer fast food to consumers.

How to analyze your business’ competition

Look at your competition from various angles to figure out the strengths and weaknesses within different components of the business. Gather this information for each of your top competitors:

  • Their strengths and weaknesses — are their products or services innovative or outdated? Is there any intellectual property protection like a patent?
  • How do they plan to grow? What new products or services will they offer?
  • What are they doing right now when it comes to selling their product or service? Marketing? Advertising?
  • How are their products or services similar to yours? How do they differ?
  • In how many different markets do your two companies compete?
  • What resources, such as equipment, staff size, and brands, do they have that might be similar to yours?
  • What are their customers saying about them?
  • How well do they expect to do in the future? How does it compare to your estimated sales in the market, i.e. low price, high quality?
  • How is the product or service marketed? Where is it advertised? Where is it sold? What is the price, and how does it compare to your pricing?

This information will help you determine where you fit in the food chain. In other words — your potential sales and share of the market. This may help you find the most effective strategy to gain a competitive advantage, and help you come up with an effective marketing strategy. That is: how to position your product or service differently from competition, and how to price, promote and distribute your product or service.

Use our How Do I Measure Up? Competitive Matrix Worksheet to understand how your strengths and weaknesses compare to those of your competition. Then, get familiar with the competitive advantages – and which one will be best for you!

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competitive analysis small business

Competitive analysis for small business

“The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.” – Henry Ford, Founder of Ford Motor Company

Identifying competition – both current and potential – is important. It’ll help you understand the potential of your business idea, and what proportion of the market you might expect to capture.

What makes a business a competitor?

There are a couple of ways a business can be a competitor:

  • Market commonality (number of markets in which the business competes with your company)
  • Similarity in resources used to your company

To identify who your competition really is, look from the customer’s viewpoint. What existing companies offer the kinds of things they would look for with you? Include both direct competition (offering a product or service very similar to your business) and indirect competition (offering a substitute or a variation of the product or service delivered by your business).

For example, Pizza Hut and Pizza 73 are direct competitors, both offering pizza to consumers, while Pizza Hut and Kentucky Fried Chicken are indirect competitors because they both offer fast food to consumers.

Where to find the competition

Ideas for finding your competition include conducting surveys (asking people where they currently go for this type of service or product), and reviewing social media, business listings, magazine ads, and online searches.

How to analyze your business’ competition

Look at your competition from various angles to figure out the strengths and weaknesses within different components of the business. Gather this information for each of your top competitors:

  • Capabilities — Their strengths and weaknesses — are their products or services innovative or outdated? Is there any intellectual property protection like a patent?
  • Future Plans — How do they plan to grow? What new products or services will they offer?
  • Current Strategies — What are they doing right now when it comes to selling their product or service? Marketing? Advertising?
  • Comparison of Products and Services to Your Own — How are they similar? How do they differ?
  • Similarity of Markets — In how many different markets do your two companies compete?
  • Similarity of Resources — What resources, such as equipment, staff size, and brands, do they have that might be similar to yours?
  • Reputation and Customer Reviews — What are their customers saying about them?
  • Estimated Sales — How well do they expect to do in the future? How does it compare to your estimated sales in the market, i.e. low price, high quality?
  • Marketing and Advertising Methods — How is the product or service positioned? Where is it advertised? Where is it sold? What is the price, and how does it compare to your pricing?

This information will help you determine where you fit in the food chain. In other words — your potential sales and share of the market. This may help you find the most effective strategy to gain a competitive advantage.

You can also use this information to help you come up with an effective marketing strategy — how to position your product or service differently from competition, as well as how to price, promote and distribute your product or service. Be careful, though — smear campaigns rarely win the hearts of customers.

Where can you find this information? Look for trade associations and publications; annual reports; websites; court records; companies’ help wanted ads; patent and trademark filings; financial reports; and blogs. Talk to potential customers, attend trade shows, and test out the competition’s product or service firsthand to make your own judgements.

Use our How Do I Measure Up? Competitive Matrix Worksheet to understand how your strengths and weaknesses compare to those of your competition. Then, get familiar with the competitive advantages – and which one will be best for you!

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small business achievability analysis

How can an Achievability Analysis help your business?

How can you determine if your small business idea has the potential to succeed as an actual business? An Achievability Analysis is a great way to work out what your business will need to succeed – before you launch.

What is an Achievability Analysis?

An Achievability Analysis is research that helps you spot holes or fatal flaws in the business idea before you invest some savings and dive right in. It’s like running your business on paper first to make sure you’ve planned it out properly, thought through your business model canvas critically, tested your business concept with potential customers, answered fundamental questions ahead of time and achieved a higher level of confidence about your chances for success. Think about how much easier it would be to make changes to a business on paper than on a business that is up and running with real customers and real invoices needing to be paid.

The components of an Achievability Analysis

An Achievability Analysis covers four areas:

1) Customer Development
Gathering information on who would buy your products or services is Customer Development. Before you consider starting a business, you need to determine if a market for it even exists. Not only that — the market must be large enough to warrant you going into business and sustainable enough that your business becomes profitable. Small, scattered, unpredictable or unstable sales spell early doom for many small businesses. Here are some articles about finding and understanding your ideal customer:

2) Competition
Identifying both current and potential competition is important to understand the potential of your business idea. This can help you determine what proportion of the market you might expect to capture. To identify who your competition really is, look from the customer’s viewpoint at existing companies that offer the kinds of things they would look for in your own company. Make sure to include both direct competition (offering a product or service very similar to your business) and indirect competition (offering a substitute or a variation of the product or service delivered by your business).

For more about researching the competition, download GoForth’s free How Do I Measure Up? Competitive Matrix, or read about competitive analysis for small business, and  all about the competitive advantage.

3) Industry
A well-planned and executed strategic positioning within an industry can help a new business succeed. By contrast, playing a weak role in the industry and not knowing much about the major players that shape your industry can put a serious damper on your chances of success. Understanding how your industry works is key to helping you figure out appropriate entry and growth strategies.

Read more about industry analysis and the importance of your NAICS code.

4) Business Environment
Before you take the leap into business, or if you are a current business owner, you’ll need to stay on top of the business environment. The only thing that’s constant is change! Learn to spot changes in the business environment before they arrive so that you can make adjustments to your business strategy to take advantage of these changes, before your competitor does.

To evaluate the current business environment, we recommend doing a STEP analysis — measuring Social, Technological, Economic and Political trends which may impact your success.

Taking the time to research and analyze your business idea thoroughly will help improve your odds of success — and that’s never a bad thing!

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All about the competitive advantage

All about the competitive advantage

A competitive advantage can help set your business apart from others, and can often be what customers love about you. It happens when customers believe you offer superior products and services compared to your competitors.

Why should you create a competitive advantage for your business?

Successful small business owners craft a competitive strategy, which considers how their business will compete against others — either by being different, or by serving a niche market where there are no other competitors.

Some entrepreneurs try to copy what’s succeeding already. On one hand it makes sense to do what’s already been proven to be successful. But on the other hand, why would customers buy from you if you’re exactly the same as your competitors?

Think about a competitive advantage from your customer’s point of view. At least they have some history with your competition, so they’re lower risk. With you, they may have no history. The best way to lower that risk is to clearly communicate to your customer why you’re different.

Where competitive advantage comes from

Competitive advantages in small business are often based on price/value. Sure, larger businesses may be able to offer lower prices, but small businesses can offer greater value, like superior customer service. Small businesses can adapt to changing conditions quicker than larger ones, and are more responsive to what customers want. Small businesses can also serve niche markets, or small markets with unsatisfied needs.

So – what’s your small business’ competitive advantage? How do you clearly communicate that to the market?

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