New survey reveals the most annoying phrases used in business emails

Recently, Perkbox Insights conducted a survey to find out what phrases people liked to see in email communication, and which ones rankled. Why does this matter? Well, 73% of respondents said that email was their business communication method of choice!

According to the survey, “Hi” and “Kind regards” are the best ways to start and end an email, while “Hey” and “Best” were among the worst. And weighing in on the ever-present exclamation mark conundrum, 48% think one is okay, while 16% think they should never be used in a work-related email.

Find out some of our own tips about writing great business-related emails, and read the full findings of the email survey here! What do you think of the results?