Many small businesses across Canada have had to adapt to the COVID-19 pandemic, which includes having everyone work from home. If you’re new to managing a team of remote workers, here are some tips and guidelines to keep in mind.
How to manage a remote team
- Be flexible and understanding. Many entrepreneurs and employees alike have been thrust into the work-from-home life in this unprecedented time, and are doing their best to manage their work responsibilities while managing family and their own mental health. Of course, your employee should be as considerate of their deadlines and schedules as in a traditional office. But it’s important to remember that most people are adjusting to this new way of working, while at home potentially with other family members who have their own schedules and needs too. You may have to be extra flexible to account for this, and cut your team a little more slack than normal.
- Check in on a regular basis. Whether it’s weekly group chats or one-on-one check-ins, make sure you talk to each of your employees on a regular basis to see how they’re doing. They may need an extra day to complete a project, or may be in need of community resources to help them. Don’t pressure them to talk, but make sure they know your virtual door is always open.
- But don’t jam-pack the days with meetings. Back-to-back meetings are often distracting even in a regular office environment, let alone a working from home during a pandemic environment. It’s important to make sure that everyone is kept up to date and knows what’s going on, but it might be a good idea to scale back the amount of meetings you have, to ensure nobody gets overwhelmed or falls behind. Instead, try quicker messaging options like Slack.
- Trust in your team. A huge part of running a virtual office is trusting that your team is working. You can’t stroll by and chat with them like in a traditional office. Of course, you should be monitoring their overall progress and how they get there, but don’t make checking their social media and constantly asking for updates a regular part of your day. Many of us have seen reduced productivity during the pandemic, so take that into consideration as well.