3 tips to help your business stand out

Many Canadian entrepreneurs tell us that standing out from their competitors is one of their main concerns. Here are 3 tips to help your small business stand out from the competition.

1) Get specific with your niche

Understanding your business’ overall industry is important, since it’s home to many factors that can influence your business decisions. However, “niching down” even further is a great way to help your business find its differentiating characteristics. For example, your flower shop may be one of dozens of flower shops in your city. But what if customers knew that you were the only florist in town to source its flowers and plants from local growers? This is an immediate differentiating factor that’ll help you stand out from the competition.

2) Ask your existing customers for feedback

Your happy and loyal customers return to your business because they know and trust you. Asking them for their feedback could be a great way to help you stand out from the competition. The way you do this depends on your customer base. It could be an informal chat with your regulars, or a more traditional customer feedback survey – try a modified version of our quick eight-part customer survey. You may be surprised at the specific things your customers identify as your differentiating factors.

3) Consider pivoting

A core component of the lean start-up methodology, pivoting is a useful way to iterate quickly based on customer feedback. If your customers identify a different platform, new technology, a new product feature, or something else, that can help you stand out in a crowded market, do some research to see if it could help you stand out from the rest.

Want to learn more about things like identifying your industry, picking a niche, customer satisfaction, and lean start-up? Check out our industry-leading small business training video program for Canadians.