« Previous Entries

7 Ways Your Ecommerce Start Up Can Combat Cart Abandonment

Saturday, March 18th, 2017

Your online shopping cart is an indicator of purchase intent. It shows what visitors to your ecommerce site are interested in. But it’s also a place to learn what stops them from making a purchase. When someone selects an item from your store and places it in the cart, it’s a great feeling. It’s exciting […]

What to do when your customers want different things

Saturday, February 13th, 2016

We’ve said it many times before – getting customer feedback is a great thing for your small business. It can help you figure out what you’re doing well, and what you can improve on. Maybe your customers don’t want you to make a change you think will be great (see the reaction to Twitter’s latest algorithm change for […]

7 questions to help you define your brand experience

Saturday, November 21st, 2015

A small business’ brand experience is strategically developed to encourage customers to think of you, and persuade people to interact with your brand. However, you want this experience to be a good one, right? Ask yourself these seven questions to make sure you’re delivering the best brand experience to your customers. What promise are you making to your […]

The business concept: The distribution channel

Saturday, November 22nd, 2014

How will your products or services reach your customers?

All about customer service and customer loyalty

Saturday, June 2nd, 2012

Get some words of wisdom on satisfying customers and encouraging loyalty.

« Previous Entries