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Small business blog posts we liked this week

Saturday, June 13th, 2020

We hope you enjoy these small business blog posts and articles we’ve liked lately! Tech workers are showing the effects of COVID-19-related burnout at Fast Company The Canadian Shield playing a key role in supporting the Government of Canada at Public Services and Procurement Canada Spotlight: How the Founders of Mara’J Boutique Turned Grief into […]

Defining and measuring the customer experience (CX)

Saturday, May 30th, 2020

Customer experience (CX) refers to all the experiences a customer has with your business. This could be during one transaction, or over several years. A company’s ability to deliver a positive experience each and every time that someone does business with it sets that company apart in the customer’s mind. Research shows that customers do […]

Supporting your team during times of stress

Saturday, May 23rd, 2020

Stressful times – whether it’s a worldwide pandemic like COVID-19, or some other reason – can be tough on a small business. And as the leader, you may be feeling additional pressure. How can you be there for your team and support them, while making sure you’re also doing okay? To us, leadership in times […]

Small business blog posts we liked this week

Saturday, May 16th, 2020

Have you read any good business blog posts or articles lately? Here are some that we liked! Leading Through Anxiety: Inspiring others when you’re struggling yourself at Harvard Business Review 5 questions tech entrepreneurs need to ask themselves at MaRS 5 Ways to Encourage Employees to Come Back to Work at Small Business Trends Hard […]

Being a strong leader in times of crisis

Saturday, April 25th, 2020

In these stressful times, many small business owners are struggling with keeping their business going while also being a good leader for their team. Fast Company has some tips for particular emotional intelligence skills you can develop for leading in the time of coronavirus: While our leaders will not have all the answers, we have […]

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